Privacy Policy

Her Presence (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you use our website.

What information we collect

The only personal data we collect through this website is the information you provide via the contact form. This may include:

  • Your name

  • Your business' name (if provided)

  • Your email address

  • Your phone number (if provided)

  • Any other details you choose to include in your message

We do not collect personal data through user accounts, comments, or other forms of website interaction.

How We Use Your Information

We use the information you provide only for the following purposes:

  • To respond to your enquiry or request

  • To provide information about our services, if requested

  • To maintain records of our communications with you

We do not use your data for automated decision-making or profiling.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 
  • Your right to erasure - You have the right to ask us to delete your personal information.
  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
  • Your right to object to processing - You have the right to object to the processing of your personal data.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

You can read more about your rights on the Information Commissioners Office website.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Consent: When you submit your details via the contact form, you consent to us using that information to respond to your enquiry.

  • Legitimate interests: We may process your information where it is necessary for our business interests (for example, to maintain communication records).

Where we get personal information from

The personal information we store is collected directly from you only.

Cookies

This website uses a cookie management tool. While cookies are technically enabled, we do not currently use them to collect or store any personal data.

Data sharing and storage

We will not sell, rent, or trade your personal data to third parties.
We may share your data with trusted service providers who support the operation of our website or business (e.g., hosting or email services). These providers are required to keep your information secure and only use it as instructed by us.

Your personal data will be stored securely and retained only for as long as necessary, with a maximum of 3 years, to fulfil the purpose for which it was collected. 

Contact details

sophie@herpresence.co.uk

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

12th October 2026